Careers at Gro Urban Oasis

EDEN GARDENS SYDNEY – Castle Hill, NSW 2154 

Job description 

Gro Urban Oasis is the seed of a fresh lifestyle concept, where simply living better comes to life through a range of inspirational products created by artisans and producers from across the globe. We understand best practice sourcing and enduring quality that minimizes the impact on the planet, the Gro collection is created with wellbeing in mind. A mostly exclusive assortment of ethically sourced homewares, eco-friendly textiles, accessories for the garden, plants and more, be inspired to create your urban oasis and move towards living a more enhanced life 

Position Overview: 

As a Retail Store Manager, you will lead and oversee the daily operations of our retail store. Your role will encompass team leadership, sales management, customer service, and maintaining the store's overall success. 

Responsibilities: 

• Lead and manage a team of retail associates, providing guidance, coaching, and performance feedback 
• Create and maintain a positive and collaborative work environment for the team 
• Develop and execute sales strategies to achieve revenue targets and exceed sales goals 
• Ensure exceptional customer service by fostering a customer-focused culture among staff members 
• Monitor inventory levels, conduct regular stock checks, and oversee product ordering and replenishment 
• Plan and execute visually appealing store displays and merchandising strategies 
• Collaborate with upper management to establish and implement operational policies and procedures 
• Handle customer inquiries, concerns, and complaints in a professional and effective manner 
• Analyze sales reports, financial data, and key performance indicators to identify areas for improvement 
• Manage staffing schedules, ensure proper staffing levels, and oversee recruitment and training of new team members 
• Maintain store cleanliness, organization, and compliance with health and safety regulations 

Qualifications: 

• Previous experience in a retail management role is required 
• Strong leadership and team management skills 
• Proven ability to drive sales and meet targets 
• Excellent interpersonal and communication skills 
• Customer-centric mindset with a passion for delivering exceptional service 
• Proficiency in using point-of-sale (POS) systems and other retail software 
• Problem-solving abilities and a proactive approach to challenges 
• Flexibility to work weekends and evenings as needed 

Gro Urban Oasis is a lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and contemporary styling, located across Sydney, Gro is our Little Branch of our Eden Garden Centre. 

Our teams are what make our stores Stand out, so if you’ve got the energy and passion for customer centricity and drive to give customers an exciting experience, WE WANT TO HEAR FROM YOU! 

Job Types: Full-time, Permanent 

Salary: $55,000.00 – $65,000.00 per year 

Benefits: 

• Employee discount 

Experience: 

• Retail Store Supervisor: 3 years (Required) 

Work Authorisation: 

• Australia (Required)  

EDEN GARDENS SYDNEY – Bondi Junction, NSW 2022

Job description 

Position Overview: 

As a Retail Store Manager, you will lead and oversee the daily operations of our retail store. Your role will encompass team leadership, sales management, customer service, and maintaining the store's overall success. 

Responsibilities: 

• Lead and manage a team of retail associates, providing guidance, coaching, and performance feedback 
• Create and maintain a positive and collaborative work environment for the team 
• Develop and execute sales strategies to achieve revenue targets and exceed sales goals 
• Ensure exceptional customer service by fostering a customer-focused culture among staff members 
• Monitor inventory levels, conduct regular stock checks, and oversee product ordering and replenishment 
• Plan and execute visually appealing store displays and merchandising strategies 
• Collaborate with upper management to establish and implement operational policies and procedures 
• Handle customer inquiries, concerns, and complaints in a professional and effective manner 
• Analyze sales reports, financial data, and key performance indicators to identify areas for improvement 
• Manage staffing schedules, ensure proper staffing levels, and oversee recruitment and training of new team members 
• Maintain store cleanliness, organization, and compliance with health and safety regulations 

Qualifications: 

• Previous experience in a retail management role is required 
• Strong leadership and team management skills 
• Proven ability to drive sales and meet targets 
• Excellent interpersonal and communication skills 
• Customer-centric mindset with a passion for delivering exceptional service 
• Proficiency in using point-of-sale (POS) systems and other retail software 
• Problem-solving abilities and a proactive approach to challenges 
• Flexibility to work weekends and evenings as needed 

Gro Urban Oasis is a lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and contemporary styling, located across Sydney, Gro is our Little Branch of our Eden Garden Centre. 

Our teams are what make our stores Stand out, so if you’ve got the energy and passion for customer centricity and drive to give customers an exciting experience, WE WANT TO HEAR FROM YOU! 

Job Types: Part-time, Permanent 

Part-time hours: 38 per week 

Salary: $55,000.00 – $65,000.00 per year 

Benefits: 

• Employee discount 

Work Location: In person 

EDEN GARDENS SYDNEY – Castle Hill, NSW 

Job description 

Retail Sales Assistant | CASUAL ROLE 

Company Description: 

Gro Urban Oasis is the seed of a fresh lifestyle concept, where simply living better comes to life through a range of inspirational products created by artisans and producers from across the globe.We understand best practice sourcing and enduring quality that minimizes the impact on the planet, the Gro collection is created with wellbeing in mind. A mostly exclusive assortment of ethically sourced homewares, eco friendly textiles, accessories for the garden, plants and more, be inspired to create your urban oasis and move towards living a more enhanced life 

Job Summary: 

As a Retail Sales Assistant, you will be at the forefront of our customer interactions. Your primary responsibility will be to assist customers in finding the right products, answering inquiries, and ensuring a seamless shopping experience. With your friendly and approachable demeanor, you will play a key role in building strong customer relationships and driving sales. 

Responsibilities: 

• Welcome and greet customers as they enter the store in a friendly and professional manner 
• Provide product information, recommendations, and assistance to customers 
• Assist customers in finding the products that best suit their needs and preferences 
• Handle customer inquiries and concerns promptly and professionally 
• Process transactions accurately and efficiently using the POS system 
• Maintain the cleanliness and organization of the store, including product displays and shelves 
• Monitor and restock inventory to ensure products are readily available 
• Collaborate with the sales team to achieve sales targets and goals 
• Stay updated on product knowledge and be aware of promotions and special offers 
• Assist in visual merchandising to create an attractive and enticing store environment 

Requirements: 

• Previous experience in retail sales or customer service is preferred, but not required 
• Excellent communication and interpersonal skills 
• A friendly and customer-focused attitude 
• Ability to work effectively in a team and independently 
• Basic math skills and familiarity with using a POS system 
• Willingness to learn about new products and industry trends 
• Availability to work flexible hours, including evenings, weekends, and holidays 
• High school diploma or equivalent 

Benefits: 

• Competitive hourly wage with opportunities for performance-based incentives 
• Employee discounts on company products 
• Ongoing training and development to enhance your skills 
• Supportive and friendly work environment 
• Opportunities for career advancement within the company 

ABOUT US 

Eden Gardens is Australia's most diverse retail and horticultural business incorporating unique plant ranges and retail operation (homewares and gifts) with dining, exhibition and event spaces and a focus on education to ensure our customers understand and appreciate the power of plants and how they can improve almost every aspect of our daily life. 

We believe in Enriching People's Lives with Plants. Our vision is “to be universally recognised as the world’s leading retailer of plant-related products that enrich people’s lives. 

Our team understand the holistic purpose of plants and are devoted to customer service and delighting customers. We strive to be personable and offer products that are striking quality and value and hope that the customer experience here is inspiring and informative. We engage by contributing genuinely and without conditions in seeking to improve the quality of life of others through active participation with plants. 

Job Type: Casual 

Salary: $25.00 – $35.00 per hour 

Benefits: 

• Employee discount 

Ability to commute/relocate: 

• Castle Hill, NSW: Reliably commute or planning to relocate before starting work (Required) 

Experience: 

• Point of Sale (POS) software: 1 year (Preferred) 
• Working towards sales targets and KPIs: 1 year (Required) 
• Customer service: 1 year (Required) 

Work Authorisation: 

• Australia (Required) 

Work Location: In person 

EDEN GARDENS SYDNEY – MACQUARIE PARK, NSW 2113 

Job description 

Cook Level 3 

Company Description: 

We are a reputable and thriving restaurant dedicated to serving delicious and innovative dishes. We are currently seeking an experienced and skilled Cook Level 3 to join our culinary team. If you are passionate about creating exceptional food, have a talent for culinary arts, and are looking for an opportunity to showcase your expertise, we invite you to be a part of our kitchen family! 

Job Summary: 

As a Cook Level 3, you will be responsible for preparing and cooking a wide range of dishes with precision and creativity. You will work closely with the Head Chef and Sous Chef to ensure that all food is prepared to the highest standards and in a timely manner. Your culinary skills and attention to detail will contribute to the restaurant's reputation for excellence in dining. 

Responsibilities: 

• Prepare and cook a variety of dishes, adhering to recipes and culinary standards 
• Collaborate with the kitchen team to plan and develop menus 
• Ensure all food products are fresh, of high quality, and properly stored 
• Monitor food portioning and presentation to maintain consistency and appealing aesthetics 
• Follow proper food safety and hygiene procedures at all times 
• Assist in training and supervising junior kitchen staff 
• Maintain cleanliness and organization in the kitchen and workstations 
• Adhere to health and safety regulations and maintain a safe working environment 
• Manage inventory and order supplies as needed 
• Continuously strive to improve culinary techniques and stay updated on industry trends 

Requirements: 

• Proven experience as a Cook Level 3 or in a similar role in a reputable restaurant 
• Excellent cooking skills and knowledge of various cooking techniques 
• In-depth understanding of food safety and sanitation standards 
• Ability to work efficiently under pressure and handle multiple tasks simultaneously 
• Strong communication and leadership skills 
• Creativity and passion for experimenting with new flavors and ingredients 
• Flexibility to work evenings, weekends, and public holidays as needed 
• Culinary degree or relevant certification is a plus 

Benefits: 

• Competitive salary with opportunities for performance-based incentives 
• Employee meals during shifts 
• Training and professional development opportunities 
• A collaborative and supportive work environment 
• Opportunities for career advancement within the culinary team 

Job Types: Full-time, Permanent 

Salary: $26.00 – $35.00 per hour 

Benefits: 

• Employee discount 

Schedule: 

• Rotating roster 

Supplemental pay types: 

• Penalty rates 

Work Location: In person 

EDEN GARDENS SYDNEY – Macquarie Park, NSW 2113 

Job description 

Despatch Supervisor / Forklift Driver 

Company Description: 

We are a well-established logistics company specializing in efficient and timely product distribution. We are currently seeking a reliable and skilled Despatch Supervisor with forklift driving experience to join our team. If you have strong organizational and leadership skills, along with a valid forklift license, and are looking for a rewarding opportunity in the logistics industry, we welcome you to be a vital part of our team! 

Job Summary: 

As the Despatch Supervisor and Forklift Driver, you will play a crucial role in overseeing the dispatch operations and ensuring smooth and accurate product distribution. Your responsibilities will include coordinating despatch activities, managing a team of despatch workers, and utilizing your forklift driving expertise to handle loading and unloading of goods. Your attention to detail and commitment to safety will be instrumental in maintaining the efficiency of our distribution processes. 

Responsibilities: 

Despatch Supervisor: 

• Plan and coordinate daily despatch activities, including scheduling deliveries and pick-ups 
• Supervise a team of despatch workers, providing guidance and support 
• Monitor inventory levels and ensure accurate record-keeping of dispatched goods 
• Communicate with other departments to ensure timely product delivery 
• Address and resolve any despatch-related issues or discrepancies 
• Oversee the maintenance and condition of company vehicles used for despatch 
• Implement and enforce health and safety regulations in the despatch area 

Forklift Driver: 

• Operate a forklift to load and unload goods from delivery vehicles and storage areas 
• Ensure safe handling and transportation of products using the forklift 
• Maintain the forklift equipment in good working condition and report any malfunctions 
• Adhere to safe forklift operating procedures and safety guidelines 
• Assist in manual handling tasks when required 
• Collaborate with the despatch team to meet delivery deadlines efficiently 

Benefits: 

• Competitive salary with opportunities for advancement 
• Comprehensive benefits package 
• Training and development opportunities to enhance your skills 
• Supportive and team-oriented work environment 
• Stable employment with a reputable Retail company 

Job Types: Full-time, Permanent 

Salary: $27.00 – $35.00 per hour 

Benefits: 

• Employee discount 

Schedule: 

• 8 hour shift 
• Rotating roster 
• Weekend availability 

Experience: 

• Dispatching: 3 years (Required) 
• Warehouse: 3 years (Required) 

Licence/Certification: 

• Forklift Licence (Required) 

Work Authorisation: 

• Australia (Required) 

Work Location: In person 

EDEN GARDENS SYDNEY – Macquarie Park, NSW 2113 

Job description 

Horticulturist | Sales Team Member 

POSITION SUMMARY: 

As part of the Green team, you are expected to engage with people and with customers deeply, peers and guests on all horticulture and related matters including educative. You are also expected to be sales and service focuses, fond of developing a strong relationship with the customers. Your knowledge and passion for plant will be used to contribute to the plant selection and recommendations to the buying team. 

Tasks and responsibilities: 

• Interacting with customers, helping and responding to queries about plants & allied products purchases 
• Labelling plants & creating tickets with plant family information 
• Organising and placing price tickets to Merchandising framework 
• Picking & packing plants and allied products for Eden stores, Gro stores, e-commerce, 
• Looking after ticketing integrity (visible and effective) 
• In collaboration with the VM, developing and implementing attractive plant display 
• Looking after employee standards and care, including uniform, grooming, PPE (i.e., sunscreen) 

Requirements and qualifications: 

• Excellent at following instructions and process-driven, 
• Self-directed and able to work without supervision 
• Energetic and eager to tackle new projects and ideas 
• Comfortable in team-player role 
• Excellent attention to detail 
• Strict adherence to company philosophy/mission statement/sales goals 

About Us: 

Eden Gardens is Australia's most diverse retail and horticultural business incorporating unique plant ranges and retail operation (homewares and gifts) with dining, exhibition and event spaces and a focus on education to ensure our customers understand and appreciate the power of plants and how they can improve almost every aspect of our daily life. 

We believe in Enriching People's Lives with Plants. Our vision is “to be universally recognised as the world’s leading retailer of plant-related products that enrich people’s lives. 

Job Types: Full-time, Part-time 

Salary: $28.00 – $35.00 per hour 

Benefits: 

• Employee discount 

Schedule: 

• Day shift 
• Rotating roster 

Ability to commute/relocate: 

• Macquarie Park, NSW 2113: Reliably commute or planning to relocate before starting work (Required) 

Experience: 

• Horticulture: 1 year (Required) 

Work Authorisation: 

• Australia (Required) 

Work Location: In person